Last updated: 21/01/2026

This Privacy Policy explains how personal data is collected, used, and protected when you visit this website or engage with the services provided by Jessica Hayes, Therapist.

Jessica Hayes is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws in both Ireland and France.

1. Data Controller

The data controller responsible for your personal data is:

Jessica Hayes
Therapist and Systemic Practitioner
Operating in Ireland and France

For any data protection queries, you may contact Jessica directly via the contact details provided on this website.

2. Personal Data We Collect

Depending on how you interact with the website or services, the following personal data may be collected:

• Name

• Email address

• Phone number

• Information submitted through contact or enquiry forms

• Any personal information you voluntarily provide when seeking services

• Technical data such as IP address, browser type, and device information

No unnecessary data is collected, and all information is obtained for specific, legitimate purposes only.

3. How Your Data Is Used

Personal data is used solely for the following purposes:

• Responding to enquiries and contact requests

• Providing therapeutic or support services

• Managing appointments and communications

• Maintaining internal records

• Ensuring the website functions correctly and securely

Your data will never be used for automated decision-making or profiling.

4. Legal Basis for Processing

Personal data is processed under one or more of the following lawful bases:

• Your explicit consent

• Performance of a contract or pre-contractual steps

• Compliance with legal obligations

• Legitimate interests, where these do not override your rights

Consent may be withdrawn at any time by contacting Jessica directly.

5. Confidentiality and Professional Ethics

All personal and sensitive information shared as part of therapeutic support is treated with the highest level of confidentiality and professional care. Information is not shared with third parties unless legally required or with your explicit consent.

6. Data Storage and Security

Appropriate technical and organisational measures are in place to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Personal data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and professional obligations.

7. Sharing of Data

Your personal data will not be sold, rented, or shared with third parties for marketing purposes.

Data may be shared only where necessary with trusted service providers (such as website hosting or email services), all of whom are GDPR-compliant and bound by confidentiality obligations.

8. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please make contact using the details provided on the website.

9. Cookies

This website may use essential cookies to ensure proper functionality and improve user experience. No non-essential cookies are used without your consent.

You may adjust your browser settings to refuse cookies if you wish.

10. External Links

This website may contain links to external websites. Jessica Hayes is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review external privacy policies separately.

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes. Any updates will be published on this page.